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Visit our FAQ

Do you possess a Relais & Châteaux gift?

Your gift box was activated at the time of purchase. No action is required on your part to benefit from it now!
Please check the validity date and view the list of participating properties as well as the information linked to its use.

 

Are your gift certificates or gift box expiring this month?

 

Due to the current health situation, Relais & Châteaux is offering an exceptional extension until May 2022. 

You can request this free extension during the final month your gift box or gift certificate is valid. Check the expiration date below.

If you have requested an extension, the new validity date will be visible in this space 24 hours after it has been extended (it already appears in the confirmation email you received).

 

Would you like further information on how to use your gift, view the list of properties, or extend the validity of your gift box?  See our FAQ

 

Enter your card number or gift certificates
(14 digits)
Where do you find the code?

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OUR TIPS FOR RESERVING YOUR GIFT BOX IN 2021

Our properties are likely to be in high demand these coming months, so here are our tips for making the most of your gift box:

ANTICIPATE making your reservation as early as possible (3 months in advance)
PRIORITIZE choosing less popular dates (from mid-September onwards and during the week) so you’ll have a better chance of discovering the property of your dreams
TALK with the property to see if the services it provides can be modified slightly so you can stay on your chosen dates.
DON'T HESITATE to ask if a superior room category is available for an additional fee

How to book a stay or meal using your gift box or gift certificates?

1 Enter the 14-digit number of your gift voucher
2 Discover which properties you're invited to on your delicious journey
3 Contact the property of your choice directly to make your reservation.
4 Check your gift box’s terms of acceptance by clicking on “Service Details”.

WOULD YOU LIKE MORE INFORMATION ABOUT USING YOUR GIFT?
HOW CAN I VIEW THE LIST OF PROPERTIES?
HOW CAN I EXTEND MY GIFT?

SEE OUR FAQ