Contact·
Relais & Châteaux

Advice and bookings

Our team of expert advisors is available to help you refine travel plans across more than 65 countries, particularly in Southern Africa and around the Indian Ocean. These Relais & Châteaux specialists offer a range of exclusive services to help you plan and book the most delightful and memorable stays, including:

Offering real-time guest room availability;
Booking hotels not accessible online;
Creating tailor-made itineraries;
Accommodating special requests.

Contact an advisor in your home country on the corresponding number below.

You can also email our advisors at the following address: reservation@relaischateaux.com.

EUROPE

Austria*	+43 720 828 018
Belgium*	+32 2 216 7725
France*	+33 1 76 49 39 39
Germany*	+49 69 96 75 91 17
Irland*	+353 1 685 9351
Italy*	+39 02 6269 0064
Luxembourg*	+352 20 20 42 91
Netherlands*	+31 20 225 3747
Portugal*	+351 30 450 0092
Spain*	+34 93 317 66 33
Switzerland*	+41 22 508 3001
United Kingdom*	+44 203 519 1967
Ukraine*	+380 89 323 9891

AMERICAS

Brazil**	0800 892 4042
Canada**	+1 800 735 2478
Mexico*	+52 55 5705 1717
United States**	+1 800 735 2478

ASIA - PACIFIC

Australia*	+61 283246559
Hong Kong**	800 905 767
India*	+91 124 430 9400
Japan**	0800 888 3326
Kazakhstan*	+7 727 350 5459
Mainland China**	4001 203 186
New-Zealand*	+64 98846157
Russia**	8 800 707 3841
South Korea**	00798 8521 0002

MIDDLE EAST

Israël*	+972 72 223 7534
UAE**	800 035 703 552

ACROSS THE WORLD

Other countries***

+33 1 45 72 96 50

Gift box customer service

Our team of advisors is available from Monday to Thursday from 9 a.m. to 6 p.m., and from 9 a.m. to 5 p.m. on Fridays.

Contact the team by calling +33 (0)1 77 48 14 88* (press 1 if you are calling on behalf of a company), or by email:
Private customers - cadeaux@relaischateaux.com
Corporate customers - corporate@relaischateaux.com