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Maîtres de Maison Relais & Châteaux

Laure Pertusier

Maitre de Maison - Relais & Châteaux

Laure Pertusier
Saint James Paris
MEMBER RELAIS & CHÂTEAUX FROM 2012
5 Place du Chancelier Adenauer
75116 Paris France

Hotel

Saint James Paris

15 rooms: 390-760 EUR s.i.
32 suites: 730-1700 EUR s.i.


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Story of a Maître de Maison

Tell us what connects you to your property :

I arrived at the Saint James Paris more than 20 years ago, and like many of my colleagues, I’ve never left! We’re committed to maintaining the atmosphere of a family home for both our guests and our team; this is also the wish of the French family who owns the property. I am now very emotionally attached to this property and its loyal customers.

What is your trademark in terms of the art of generosity and warmth ?

I love the idea of virtual travel. We invite each of our guests to get away from it all without ever leaving Paris and to enjoy this timeless and idyllic interlude. Elements of surprise and a touch of fantasy appear everywhere: a château in Paris, fairy-tale décor, refined original cuisine, and a Guerlain Spa with oriental accents.

What memories do you want to give your customers ?

Memories of our big-hearted welcome of course ! We take care of our customers from the moment they make their holiday reservation so that we can offer them a truly personal and friendly Paris experience. We do all we can to offer them warm and attentive service. The most rewarding experience is to see our customers happy and relaxed, and to see them return !

What personal story do you have to share with your guests ?

We are committed to sharing our passion with guests via all the top-level services we provide, from the Chef, whose creations lead them on a discovery of the terroirs, the Guerlain Spa that provides them with a genuine moment of well-being, to the Clefs d’Or concierges who constantly seek out new places to propose for tours and dining. Each staff member works within his or her own field of expertise to build upon the foundation of our business and provide each customer with a unique experience.

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