Close Close

Hotels & Restaurants

Relais & Châteaux is an exclusive collection of 500 of the finest charming hotels and gourmet restaurants in 60 countries.
From the vineyards in Napa valley to the beaches in Bali, from the olive trees in Provence to the lodges in South Africa, Relais & Châteaux offers all the stops on the finest route for discovering each special place and country.
Close Close

Discover the world

In all our properties, each maître de maison draws upon his unique experience and passion to share the authentic culture and tastes of his region with every guest.
Close Close

Special offers

Magical places and memories of a lifetime: whether it be a romantic weekend or to celebrate the important moments of life such as birthdays, anniversaries, honeymoon or family reunions.
Close Close

About Relais & Châteaux

Established in France more than 50 years ago, Relais & Châteaux has become a renowned reference of excellence in the hotel and restaurant world.
The Association's mission is to spread its unique art de vivre across the globe by selecting outstanding properties with a truly unique character.
Discover Relais & Châteaux

Press Room

Press Room

Relais & Châteaux offers innovative services for its member hotels and restaurants

Paris, 29 January 2007 - In order to anticipate market trends and to ensure the competitiveness of its member properties, Relais & Châteaux widens the scope of its services.

Innovation and research

A research, development and innovation department has been set up to provide member properties with the necessary background and studies for their decision-making as well as with insights into major professional developments in the upscale hotel and restaurant industry.

Human Resources

With regard to Human Resources, the Association members can now access an internal and external online recruitment system.

The internal training unit co-operates with hotel management schools to propose "tailor-made" programmes for the owners, general managers and staff of Relais & Châteaux.

Online sales

Relais & Châteaux creates increasing traffic for its members through its website www.relaischateaux.com. It generates direct reservations and also links the corporate website to the individual site of each property (+33% at the end of 2006)

Communication

New communication tools and aids like the "Resources Manual", dedicated sections on the extranet of the Association as well as individual scorings help to evaluate and improve the performance of each property.

Within the framework of its international development and the optimisation of its communications, Relais & Châteaux has created an international press club.

New Membership Resources Directorate All the services and functions proposed will be easily accessible for member properties around the world thanks to an innovative department dedicated to membership services, the new Resources Directorate.

This new department will be headed and driven by Alexis Lalo who will join Relais & Châteaux in March 2007. Alexis Lalo, aged 40, has been with Potel & Chabot since 1990 where he assumed various functions. With this famous organiser of upscale receptions, the European leader in its segment, he was director of logistics and maintenance and after that director general for Russia. Since 2000 he has been director of operations and a member of the management board.

Communications Directorate contacts

- Suzanne Matsakis-Schoeb
- Christelle Archambault
- Emilie Bissonnet
- Gwenaëlle Lemoine
- Office : +33 (0)1 45 72 90 13 or +33 (0)1 45 72 90 04

PDF - 67.1 kb
New Services for Relais & Châteaux Members